Vigo Pilots, in the development of its activities of Provision of the Nautical Technical Port Practice Service, has opted for the implementation of a Quality, Environment and Health and Safety Management System in the Work - Integrated Management System (SGI) in accordance with UNE EN ISO 9001, ISO 14001 and ISO45001, in order to integrate quality, environmental protection and health and safety at Work in the development of its management general. We consider such systems adequate to ensure the viability and organizational efficiency of the Company, since they are a management tool that takes into account a wide variety of parameters, all of them focused on guaranteeing the company's overall progress through continuous improvement. 

Our main objectives within the Policy of the Corporation are:

• Ensure Quality in the services provided to our customers, with continuous improvement as a tool for improvement and progress in order to achieve greater efficiency and quality in the Service.
• Our firm, clear and explicit commitment to the protection and preservation of the Environment, as well as the prevention and minimization of pollution, through the continuous improvement of the environmental parameters in the different processes during the provision of services, wherever possible.
• Manage Occupational Health and Safety always complying with the specifications of the ISO45001 Standard, together with everything required by the External Prevention Service.

The principles related to the implant The creation of the SCSMA is an essential part of the Corporation's policy, which basically aims to achieve:

• Compliance with the regulations on Quality, Environment and Health and Safety at Work by Senior Management and each and every one of the Employees of the Company which is a firm commitment on the part of all the aforementioned parties , as well as the commitment to the continuous improvement of the Integrated Management System and therefore of the Service provided by the Corporation and all related processes.
  Compliance with all legal requirements as well as any others that affect the Corporation in any way.
• Provide a frame of reference for the establishment of objectives related to Quality, Environment and Occupational Health and Safety.
• Constant review of these objectives through the appropriate indicators that allow to achieve compliance with the commitment to continuous improvement in the management of the Organization.
• Ensure that the Quality levels required in the Services provided by the Organization are obtained and maintained, including adequate attention and advice to our Clients to achieve their satisfaction.
• Ensure compliance with the firm, clear and explicit commitment to environmental protection, as well as the prevention and minimization of pollution.
• Encourage recycling, reuse, recovery of waste generated and awareness of the essential importance of environmental protection.

• Ensure that the firm commitment to the Occupational Health and Safety of the Organization is fulfilled, providing and maintaining safe and healthy working conditions for the prevention of work-related injuries and health deterioration. Commitment that will be at all times appropriate to the purpose, size and context of the Organization and to the specific nature of its risks to OSH and its opportunities to OSH. Maintaining a continuous review of the System that allows its continuous improvement, with the aim of eliminating hazards and reducing risks to OSH.​
• Ensure compliance with the firm commitment by the Company to favor and encourage the consultation and participation of workers at all applicable levels and functions, as well as with the representatives of the workers, in the development, planning, implementation, and performance evaluation and actions for the improvement of the OSH management system, all of which being carried out through the appropriate tools to ensure compliance with such commitment.
• To promote the training of each and every one of the Workers, since the training is considered as an essential tool for the performance of their work to be carried out under conditions of maximum safety, committing the Organization to promote such training in the fields related to the work carried out held in each of the Departments.
• Firm commitment to the protection of our workers, against any type of occupational risk, providing the appropriate means or corresponding individual protections as well as regular monitoring of their health status.
• Promotion of the good climate and work environment, which allows the fulfillment of all the aforementioned commitments as well as the ease in the participation and consultation of workers in the management of OSH.

For all this, from Vigo Pilots, we want to make known through this document, both the workers of the company and customers and suppliers, our conviction that:

• QUALITY is a key factor in the survival of the Corporation, as well as in its efficiency, progress and continuous improvement.
• QUALITY, the commitment to respect the ENVIRONMENT and SAFETY AND HEALTH AT WORK are a responsibility that must be assumed and shared by all organizational elements.
• QUALITY, commitment to respect for the ENVIRONMENT and SAFETY AND HEALTH AT WORK are subject to continuous improvement.
• Mistakes must be used to learn and improve.

This conviction requires, and from Vigo Pilots, we assume an important effort to provide all staff with the knowledge and adequate means to continue offering a quality service, developing an appropriate environmental management and working Safely at work.

It is the responsibility of the entire organization to comply with the principles defined in this policy, which should constitute the framework to establish and periodically review the objectives of the organization at all levels, in order to ensure effectiveness and evaluate the Management System performance implemented.

The Integrated System Manual, which reflects the general guidelines for action, will be available to all employees of the Corporation, which will carry out their daily activity in accordance with the procedures described therein, formally committing to compliance.